Quality improvements and performance improvements go hand in hand.
The integration of performance and quality can be seen in the six dimensions of quality (safety, effectiveness , appropriateness, participation, efficiency & access) and in ‘real life’ (rather than management models) where improvements in quality significantly reduce costs as well as ensuring better outcomes and improving the morale and experience of both staff and users.
To gain the maximum benefit from the drive for quality improvement you need to start out with a vision and strategy that addresses both the quality and performance agendas. To discuss how to do this call us on 0870-446-1002 or email info@amnis.uk.com.
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