With the CMO David Nicholson’s statement ‘all bets are off’ this week as the signal of major changes in the NHS, driven by the changing budgets the key focus will be on creating a culture that looks to deliver more and better care with less and fewer resources.
Delivering more and better with less and fewer are not mutually exclusive activities and indeed we can prove that patient care and experience and clinical outcomes improve significantly when the processes and systems are properly designed.
The real issue will be managing the change in culture that is required to enable this approach to work. At the moment, people feel rushed and stressed because of the poor organisational processes and it is this pressure that drives the recurring statement of ‘we need more staff’.
Engaging teams, creating purpose and then enabling individuals the freedom to be innovative are going to be key things for leaders in the NHS to do in the next few years and to find out more about how we can help contact Ruth Bodman on 0870-446-1002 or email ruthbodman(a)amnis.uk.com.
You can also find out more by visiting our dedicated healthcare consulting website at http://www.amnis.uk.com/healthcare-consulting.
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