Efficiency is about things right – for example, ensuring patients are admitted and discharged effectively and for minimum cost.
Effectiveness is about doing the right things – for example, ensuring that only those patients who need to be admitted are and that discharge processes are carried out safely.
They are not the same thing and the drive for efficiencies in terms of cost reduction can lead to a drop in overall effectiveness.
The real focus needs to be on improved effectiveness and then focusing on efficiency in what can be called an ‘Effectiveness First’ programme that combines some strategic work to decide on which services are needed and how they can best be delivered followed by some tactical work to make them cost efficient.
To find out more about how we are helping organisations to be effective and to become efficent in the process contact us today on 0870-446-1002, email info(a)amnis.uk.com or visit our dedicated healthcare consulting website at http://www.amnis.uk.com/healthcare-consulting.
0 Responses to “Efficiency & Effectiveness in Healthcare”